“AOT Operates The World’s Smartest Airports : Focusing on service quality by emphasizing on safety and balance of revenue generation”
"Operate and promote airport business including other businesses related to or affiliated with the airport business by taking into consideration of sustainable development"
- Service minded : providing services with inclusive attention.
- Safety and security precaution: full awareness of safety and security is the heart of operation.
- Internal and external communication and participation: working as a team with established networks to achieve organization’s goals through effective communication process, including promoted participatory management and decision making.
- Learning continuation: to promote initiative for self development and working capacity enhancement.
- Transparency with Corporate Social Responsibility (CSR): to ensure commitment for shareholders, clients, the nation and the public at large.